Terms & Conditions

Thank you for choosing Little Playhouse for your child’s early education and care. Enrollment in our centre signifies your acceptance of our terms and conditions, which are outlined below for your careful consideration.

1. Enrollment and Fees

  • Admission to Little Playhouse is contingent upon meeting our availability and eligibility criteria.
  • Tuition fees are payable monthly, in advance, and are due by the 10th of each month.
  • A late fee of RM100.00 will be applied if payment is not received by the specified due date.

2. Payment Methods

  • Tuition and other fees can be paid through FPX (Financial Process Exchange), Online transfer, or Jompay.
  • Payments via FPX are automatically recorded in our system.
  • For payments made via Online transfer or Jompay, please inform our administrative team at littleplayhouse@creschlink.com to ensure your account is credited accurately.

3. Refund Policy

  • Payments to Little Playhouse are non-refundable, except where specified, such as the Security Deposit, which is refundable with a one-month withdrawal notice.

4. Child Safety and Welfare

  • We are dedicated to providing a secure and nurturing environment for all children.
  • Parents or guardians are responsible for the timely drop-off and pick-up of their children.
  • Immediate contact will be made with parents or guardians in the event of an emergency, using the information provided at enrollment.

5. Health and Illness

  • Children exhibiting illness symptoms must be kept at home to prevent the spread of infections.
  • The centre must be informed of any known allergies or health conditions affecting the child.

6. Privacy and Confidentiality

  • We prioritize the privacy and security of all personal information pertaining to children and their families at Little Playhouse.

7. Termination of Service for Conduct and Compliance

  • Little Playhouse is committed to creating a positive, safe, and respectful environment for all children, families, and staff. As such, we reserve the right to terminate services and access to our facilities if a parent, guardian, or child consistently fails to comply with our policies, rules, or regulations, or if behavior is exhibited that significantly disrupts the operation of our centre or compromises the safety and well-being of others in the environment. Examples of such behaviors include, but are not limited to, non-compliance with our health and safety protocols, repeated late pickups beyond agreed times, or failure to adhere to our payment schedule. Termination under these circumstances will be at the sole discretion of Little Playhouse and will be executed to preserve the quality and integrity of our childcare setting.

8. Changes to Terms and Conditions

  • We reserve the right to modify these terms and conditions at any time. Parents or guardians will be notified of any substantial changes.

9. Contact Information

By enrolling your child at Little Playhouse Preschool and Childcare Centre, you confirm that you have read, understood, and agreed to these terms and conditions.